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How Cardinal Group increased throughput, improved accuracy, and cut diligence time by 90%+ with Rely

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Back to customers

How Cardinal Group increased throughput, improved accuracy, and cut diligence time by 90%+ with Rely

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Back to customers

How Cardinal Group increased throughput, improved accuracy, and cut diligence time by 90%+ with Rely

<30m

Review time

95%

Time saved

500k+

Pages analyzed

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and humanpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

The old way of working

Residential real estate due diligence has always meant piecing together exports, normalizing charge codes, and hand-editing spreadsheets to satisfy lenders and partners. Cycle times stretched from days to weeks, and the risk of inconsistency grew with the size of the deal and the quality of data received. Due to the fact that diligence projects have a legally-binding time constraint, to keep up a high pace of growth, external teams were used, costs rose as did quality control. 

“Prior to Rely, the lease audit component of our due diligence projects was a significant drain on resources and consumed an average of 21 hours per project. This time was spent manually setting up templates, monitoring audit inputs, correcting errors, and providing feedback to our audit team. The sheer effort needed just to establish the audit and prepare it for analysis was exhaustive. This operational inefficiency highlighted a critical need for a more streamlined and automated solution. We tried several different vendors and all of them came up short before Rely.”

Will Azar, Pre-Development Manager at Cardinal Group

The turning point

Two things changed the trajectory: realizing what’s now possible with AI as well as a true partnership with Rely that baked Cardinal’s institutional standards directly into the product. In the pilot, Cardinal uploaded representative datasets and received shareable audits in under an hour, with a way lower error rate than with previous outsourced groups.

“I was truly blown away by the results that Rely showcased after only one meeting and exchanging a few emails with the team. We ran a pilot where Rely audited the same project as our audit team. Not only was the Rely audit completed in substantially less time (hours versus weeks) but Rely’s first output of results showed smaller variances than our audit team’s results, and that’s after spending nearly an entire week correcting errors and omissions from our team.”

Will Azar, Pre-Development Manager at Cardinal Group

What’s next

With audits automated, accurate and infinitely scalable, Cardinal can extend the same ingestion and normalization backbone to many other diligence workflows, tightening handoffs across Acquisitions, Transitions, and Asset Management while benchmarking cycle time, exceptions, and rework by region/property.

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and manpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

<30m

Review time

95%

Time saved

500k+

Pages analyzed

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and humanpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

The old way of working

Residential real estate due diligence has always meant piecing together exports, normalizing charge codes, and hand-editing spreadsheets to satisfy lenders and partners. Cycle times stretched from days to weeks, and the risk of inconsistency grew with the size of the deal and the quality of data received. Due to the fact that diligence projects have a legally-binding time constraint, to keep up a high pace of growth, external teams were used, costs rose as did quality control. 

“Prior to Rely, the lease audit component of our due diligence projects was a significant drain on resources and consumed an average of 21 hours per project. This time was spent manually setting up templates, monitoring audit inputs, correcting errors, and providing feedback to our audit team. The sheer effort needed just to establish the audit and prepare it for analysis was exhaustive. This operational inefficiency highlighted a critical need for a more streamlined and automated solution. We tried several different vendors and all of them came up short before Rely.”

Will Azar, Pre-Development Manager at Cardinal Group

The turning point

Two things changed the trajectory: realizing what’s now possible with AI as well as a true partnership with Rely that baked Cardinal’s institutional standards directly into the product. In the pilot, Cardinal uploaded representative datasets and received shareable audits in under an hour, with a way lower error rate than with previous outsourced groups.

“I was truly blown away by the results that Rely showcased after only one meeting and exchanging a few emails with the team. We ran a pilot where Rely audited the same project as our audit team. Not only was the Rely audit completed in substantially less time (hours versus weeks) but Rely’s first output of results showed smaller variances than our audit team’s results, and that’s after spending nearly an entire week correcting errors and omissions from our team.”

Will Azar, Pre-Development Manager at Cardinal Group

What’s next

With audits automated, accurate and infinitely scalable, Cardinal can extend the same ingestion and normalization backbone to many other diligence workflows, tightening handoffs across Acquisitions, Transitions, and Asset Management while benchmarking cycle time, exceptions, and rework by region/property.

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and manpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

<30m

Review time

95%

Time saved

500k+

Pages analyzed

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and humanpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

The old way of working

Residential real estate due diligence has always meant piecing together exports, normalizing charge codes, and hand-editing spreadsheets to satisfy lenders and partners. Cycle times stretched from days to weeks, and the risk of inconsistency grew with the size of the deal and the quality of data received. Due to the fact that diligence projects have a legally-binding time constraint, to keep up a high pace of growth, external teams were used, costs rose as did quality control. 

“Prior to Rely, the lease audit component of our due diligence projects was a significant drain on resources and consumed an average of 21 hours per project. This time was spent manually setting up templates, monitoring audit inputs, correcting errors, and providing feedback to our audit team. The sheer effort needed just to establish the audit and prepare it for analysis was exhaustive. This operational inefficiency highlighted a critical need for a more streamlined and automated solution. We tried several different vendors and all of them came up short before Rely.”

Will Azar, Pre-Development Manager at Cardinal Group

The turning point

Two things changed the trajectory: realizing what’s now possible with AI as well as a true partnership with Rely that baked Cardinal’s institutional standards directly into the product. In the pilot, Cardinal uploaded representative datasets and received shareable audits in under an hour, with a way lower error rate than with previous outsourced groups.

“I was truly blown away by the results that Rely showcased after only one meeting and exchanging a few emails with the team. We ran a pilot where Rely audited the same project as our audit team. Not only was the Rely audit completed in substantially less time (hours versus weeks) but Rely’s first output of results showed smaller variances than our audit team’s results, and that’s after spending nearly an entire week correcting errors and omissions from our team.”

Will Azar, Pre-Development Manager at Cardinal Group

What’s next

With audits automated, accurate and infinitely scalable, Cardinal can extend the same ingestion and normalization backbone to many other diligence workflows, tightening handoffs across Acquisitions, Transitions, and Asset Management while benchmarking cycle time, exceptions, and rework by region/property.

“We are thrilled to be in partnership with Rely and look forward to continuing to automate and refine the due diligence process. The use-case has been proven with lease file audits and there are additional components of diligence projects that are in desperate need of automation. Our collaboration with Rely on AI-powered due diligence solutions represents just the beginning. The time and manpower efficiencies we've already achieved are truly transformative.”

Will Azar, Pre-Development Manager at Cardinal Group

Rely automates real estate due diligence busy work. From lease audits to vendor contracts, utilities and more. Bring all of your deal activity into one place.

Rely Intelligence, Inc. © 2025

All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Use of these names, trademarks, and brands does not imply endorsement.

Rely automates real estate due diligence busy work. From lease audits to vendor contracts, utilities and more. Bring all of your deal activity into one place.

Rely Intelligence, Inc. © 2025

All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Use of these names, trademarks, and brands does not imply endorsement.

Rely automates real estate due diligence busy work. From lease audits to vendor contracts, utilities and more. Bring all of your deal activity into one place.

Rely Intelligence, Inc. © 2025

All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Use of these names, trademarks, and brands does not imply endorsement.